Privacy Policy

Privacy Policy

Data Protection Statement

The Howarth Timber Group Ltd would like to assure its customers of its commitment to their privacy, and its compliance with the UK Data Protection Act 1998.

Our policy is to retain personal data in accordance with the Act, and we confirm that any data collected will not be held for longer than necessary to fulfil the purposes described.

Non-Personally Identifiable Information

By visiting our website you consent to us tracking non-personally identifiable data, which allows us to build up a picture of the people and companies accessing our site. This information is used purely for monitoring and assessing the effectiveness of our website and the pages within it, and we are unable to gain or pass on any personally identifiable information from this process.

Card details/payment

When you make a purchase from Howarth Online, your web browser connects with the HSBC or Paypal website through an SSL (“Secure Sockets Layer”). SSL is an industry-standard protocol for encryption over the Internet. When information is encrypted, it is scrambled between your computer and the server. The information is only unscrambled when it safely reaches HSBC. It’s fast and safe, and it ensures that your personal information cannot be read by anyone else.

During the order process, no Credit Card information is stored on any systems owned or operated by Howarth Timber Group Ltd.

Cookies

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows.

We may collect information about activity on our websites, or we may use other organisations to collect the information and to share the results with us. We use this information to analyse statistics; track pages and paths used by visitors to our websites; target the banner adverts on our websites and on the websites of other organisations; and track the use of our internet banner adverts and other links from our marketing partners' websites to our websites.

For these purposes, we and the other organisations we use keep information on the path you take to get to our websites and on the pages you visit on our websites, using cookies and web beacons. You cannot be personally identified from the information that we or these other organisations collect.

Information supplied by cookies can help Howarth Timber to analyse the profile of our visitors, what products they are interested in and what they buy. This helps us to provide future visitors with a better user experience.

Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised features cannot then be provided to that user and accordingly they may not be able to take full advantage of all of the website's features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

Information on deleting or controlling cookies and what they are used for is available at these websites www.AboutCookies.org and www.youronlinechoices.com/uk. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

Personally Identifiable Information

When you choose to request information, visit your customer account or contact us for any other reason via our website, you are supplying personally identifiable information to the Howarth Timber Group Ltd. By submitting such information to us you are consenting to the storage and use of that information by us for the purposes detailed below.

Personal information is deemed to have been submitted voluntarily, and will consist of such details as your name, address, telephone/fax number, email address and company details. This information will be used to supply you with the information or service you require and will not be disclosed or sold to third parties. We treat all information supplied to us as confidential, and undertake all necessary precautions to prevent unauthorised access to this information.

The Howarth Timber Group may also retain and use this information for future marketing activity such as providing you with product updates, forthcoming promotions, new services and other information we consider to be helpful or useful to you as a valued customer. If you would prefer not to receive any further communication from Howarth Timber, please indicate this in the appropriate tick box at the end of your communication with us.

You may request a copy of the data we hold about you, or modify your details by emailing info@howarth-timber.co.uk

Please note we cannot be held responsible for any information misdirected by network providers, nor do we accept responsibility for the use of information supplied to other companies through links from our website.

For details of our trading terms and conditions please contact us.

Copyright

The material on this website is copyright to Howarth Timber unless indicated as assigned to another person or organisation. The pages may be downloaded and copied for your information, but such copies may not be used by you or your organisation for any commercial use without our written consent. All copyrights, trademarks and disclaimers must be preserved and upheld at all times.

Disclaimer

Whilst we make every effort to ensure that the information contained within our website is accurate, we cannot give any guarantees to that effect. Advice supplied is of a general nature and must not be construed as definitive. Please also note that timber is a natural product and is therefore subject to infinite variety of colour and markings. No responsibility is taken for any third party website links contained within this site.

This disclaimer does not affect your statutory rights.

Howarth Timber Group Ltd
Prince Edward Works
Pontefract Lane
Cross Green
LS9 0RA

Tel: 0113 240 7198

Fax: 0113 248 8474
Email: info@howarth-timber.co.uk

Company Registration Number: 67025 England