COVID-19 BUSINESS UPDATE

Further details here

The Howarth Timber Online Store is currently closed until further notice following Government guidance on COVID-19

COVID-19 Business Update

COVID-19 Business Update

 

Friday 3rd April

The Secretary of State for Business, Energy & Industrial Strategy, Alok Sharma MP wrote an open letter to the Construction Industry on 31st March asking for it to continue working through these difficult times, click here to read the letter in full.

With this new government guidance in mind although our branches remain closed until further notice, from Monday 6th April we will operate a limited delivery and direct to site service. We will be strictly observing Social Distancing rules and deliveries will be dependent on our customers support in upholding these guidelines.  The health of our colleagues, customers and the public is our top priority and we are committed to playing our part in preventing the spread of the coronavirus (COVID-19).

We are also only accepting orders for projects that are in the best interests of public welfare, and for emergency repairs and maintenance at residential properties.

For more information and the full list of essential works please click here.

 

To avoid any confusion all of our branches remain closed for collections and we are not accepting online orders until further notice.

Nick Howarth 
Managing Director

 

 

Thursday 26th March

Since the Government's announcement on Monday evening we have been monitoring the situation on a daily basis and trying to strike a balance between following the Government's advice on keeping the construction industry operational, supporting our customers and most importantly the welfare of our colleagues.

Having had the time to reflect on the situation we now feel that the social distancing challenges are so difficult that the right course of action is to prioritise the welfare of our colleagues and their families over all other considerations and therefore we are closing the business from 12 noon on Saturday 28th March until further notice.

We would like to put on record our thanks to our colleagues for supporting the business over these three very challenging days.

We will monitor Government advice on a daily basis and be guided by this as to when it is safe and right to re-open. We'll provide updates for customers on our website and social media.

Stay safe.

Nick Howarth
Managing Director

 

 

Tuesday 24th March

Following the Government’s announcement last night, we have taken the decision that until further notice our branches are closed for collections as we do all we can to maintain social distancing. We will remain open for deliveries whilst we await more advice from the Government.

These are unprecedented times and we have not taken this decision lightly, but the health and well being of our colleagues and customers is our priority right now.

In the coming days we will monitor Government guidance as it emerges and review our operating procedures.

Nick Howarth
Managing Director 

 

 

Friday 20th March

Dear customer,

It goes without saying we are in the middle of an unprecedented situation in the UK as we tackle the Covid-19 virus.

2020 is Howarth Timber’s 180th year of supporting and servicing the building industry in our local communities and we are as committed to doing that today as we have ever been.  Our focus over the coming weeks is the health and wellbeing of our colleagues and you our customers, whilst doing all we can to support you and your business through these challenging times.

All of our branches are open as usual for collections and deliveries and our aim is for this to be the case unless we are advised otherwise by the Government. From a health and wellbeing perspective you can rest assured that our branch colleagues have been briefed on safe working practices around cleaning, social distancing and the importance of regular handwashing.

We understand how difficult this situation is for you all, particularly if you are self-employed, and intend to adopt a business as usual approach to support you through this – we know to keep working you need materials so our branches are open for collections, our sales teams are available on the phone and email and our delivery vehicles are running.

You can also order for click and collect or delivery 24/7 via our website www.howarth-timber.co.uk.

We will monitor the situation carefully and inform you of changes should Government advice change.

Nick Howarth
Managing Director