Frequently Asked Questions
What is a laminate floor?
A laminate floor is a layered floor built around a watertight, glued High Density Fibre (HDF) board.
Can I use Quick-Step laminate in my kitchen?
Yes, you can install Quick-Step Laminate floors with HydroSeal technology in your kitchen. Quick-Step Laminate floors have a scratch and wear resistant 'Scratch Guard' surface layer and Hydroseal technology, making them a perfect choice for your kitchen as well.
Can I use Quick-Step laminate in my bathroom?
'Hydroseal’ is an innovative, water-repellent coating that prevents water from entering the floor’s grooves, thus making it perfectly suitable for wet environments, including bathrooms. So yes, laminate is now also a valid – and stylish – flooring option for your bathroom; just make sure to pick a floor with ‘Hydroseal’ technology.
Can I use Quick-Step Laminate in combination with underfloor heating or cooling?
The combination of laminate and underfloor heating ensures ultimate comfort. Easy to install and a pleasure to walk on. You’ll be cherishing this combination for years to come. All Quick-Step laminate floors can be combined with underfloor heating or cooling at low temperature. This means that the maximum permitted contact temperature (= contact surface of the floor with the feet) is 27°C. In many cases, this maximum temperature is more than sufficient. Be sure to inform your installer. They can easily adjust your underfloor heating system accordingly.
How should I install an underlay?
A good underlay insulates against sound, stops rising moisture, and eliminates small irregularities. That is why it’s an essential part of the floor. Luckily, it’s easy to install as well. All you need is a knife. • Roll out the underlay across the length of your room. Ensure that the end of the underlay is a bit higher at the edges. This makes the installation easier later on and protects against rising moisture. • Use your knife to cut off any surplus. Don’t panic if you cut into the wall by accident. This will be covered with skirting boards later. Follow the line of the wall nicely and press well. Remember that your underlay needs to be as smooth as possible. So, never put two layers on top of each other: this will create unevenness. Immediately secure the first sheets of underlay with a laminate board and work towards the wall.
Where in the room should I begin to install the floor?
We recommend starting in the left corner of the longest wall in the room and to install the planks in the same direction as the main light source (e.g. the main window). Planks are always installed from left to right.
Which tools do I need to install laminate flooring?
Laminate flooring is easy to install, but you can’t just do it with your bare hands. Thanks to Quick-Step’s easy click system, you won’t require a ton of tools, though. Here’s a quick overview of everything you’ll need when installing your brand-new laminate floor. • A measuring tape to measure your room and determine the length of your laminate boards. • A pencil for taking notes and drawing sawing lines. • A hammer, a crowbar, and a tapping block to click the floor firmly into place. • A jigsaw is indispensable when you want to cut your boards to length or when you need to saw round shapes. • Gloves to protect your hands. • Spacers make it easy to keep a set distance between the walls and your laminate floorboards. • A bevel tool to measure the corners in your room ensures that you cut the boards at the right angle.
How do I prevent scratches on my Laminate floor?
Quick-Step floors are very wear and scratch resistant. They are perfectly suited for playing children. After years of research and investments in surface layer durability, all Quickstep floors receive a 'Scratch Guard' treatment. This guarantees that Quick-Step floors are up to ten times more scratch-resistant to micro-scratches than floors without 'Scratch Guard'.
How can I remove scuff marks from my laminate floor?
A piece of furniture that gets moved around, children playing inside, or just your shoes: a laminate floor can get covered in scuff marks. Don’t panic, we’ll show you how to get rid of them quickly and easily. The only things you’ll need are some paper and Quick-Step Clean. There’s no need for a step-by-step guide, that’s how easy this is. Just put some Quick-Step Clean on the scuff marks and rub your paper over them. They’ll disappear before your eyes. Is your laminate flooring suffering from stubborn scuff marks? Pour some acetone on a piece of cloth and rub well. Be careful to avoid getting acetone in the joints of your laminate boards.
How can I remove stains from my laminate floor?
Accidents happen all the time. No worries though: your laminate floor can take a dropped sandwich, cake or even a paint splash or two. Watch stains disappear into thin air with just a rag, Quick-Step Clean and a mop. • It’s best to clean up the stain right away, so don’t wait too long before removing as much dirt as possible with some paper or your hands. Rub a clean paper towel or rag over the stain to remove as much of it as you can. • Get out the mop and some Quick-Step Clean. Use the mop and Quick-Step Clean to go over the stain until it is gone. Dealing with more difficult and persistent stains, such as marker, paint or even scuff marks? Water might not do the trick, but acetone definitely will. Put some acetone on a rag and rub the rag over the stain. Take care not to get the acetone into the joints of the laminate boards, though!