Contact Us

Please note, our customer service team operate 8am-5pm Monday to Friday. If contacting out of business hours, please complete the online form below, and we will aim to respond to your enquiry as soon as we can.

If you would like to know more about a product or place an order over the phone, please speak to your local branch who know what’s in stock in your local area.

Some of our products are delivered directly from the suppliers. If your order contains one of the products by one of these brands below then please complete the form on this page and a member of our customer service team will come back to you asson as possible.

LPD, Deanta, Jeld-Wen, Marshalls, Talasey, Forest Garden, Camo, Avari, Albany, Kartell, Timloc, Azpects, Swift, Velux, Atkinson & Kirby, Floodshield, Home Decor, Unilin, or Cheshire Mouldings.

For all other orders, then please contact your local branch who will have the most up to date delivery information.

For all returns and refunds, please contact your local branch.

If you’re looking for how to update your account information, obtain a POD, or have a question about an invoice, please email us at customerservice@howarth-timber.co.uk.

Whether you want to get setup, you're struggling to see your information or just have general questions about managing your account online, please complete the online form on this page and member of our technical team will get in touch as soon as possible.